Room Division
The Room Division program is designed for students who want to build a professional career in the hospitality and cruise ship industries, with a strong focus on room operations, administration, supervision, and management. This two-year program combines theoretical knowledge, practical training, and real industry experience to prepare students for both operational and managerial responsibilities within the rooms division.
First Year (Semesters 1 & 2)
Campus Education & Operations Fundamentals
During the first two semesters, students study at campus through a combination of classroom learning and hands-on practice. Students develop a strong understanding of room division operations, including front office and housekeeping procedures, reservations, guest relations, room management, room status control, and service standards.
As they progress, students are introduced to administrative and management skills such as operational planning, staff scheduling, inventory control, budgeting, cost management, quality control, reporting, and team coordination.
As they progress, students are introduced to administrative and management skills such as operational planning, staff scheduling, inventory control, budgeting, cost management, quality control, reporting, and team coordination.
Second Year (Semesters 3 & 4)
Industry Training & Supervisory Practice
The following two semesters are dedicated to industry training at hotels, resorts, or other hospitality partners. Students have the opportunity to apply the knowledge and skills gained on campus in a professional working environment.
Through direct involvement in daily room division operations, students gain practical experience in coordinating departments, handling guest needs, managing operational tasks, and understanding the administrative responsibilities involved in managing hotel rooms and guest services.
Through direct involvement in daily room division operations, students gain practical experience in coordinating departments, handling guest needs, managing operational tasks, and understanding the administrative responsibilities involved in managing hotel rooms and guest services.
1-Year Full Placement
Two full semesters of supervised workplace placement in room division departments at leading partner hotels and resorts.
Program Outcome
Building Future Room Division Leaders
The program is designed to develop skilled hospitality professionals who are prepared to take on greater responsibilities in the future. By combining two years of campus-based education with practical industry experience, students develop operational knowledge, administrative skills, leadership abilities, and professional attitudes needed to pursue career opportunities in hotels, resorts, and cruise ships, both locally and internationally.